ELSOON STATIONERY PTE. LIMITED is committed to providing a professional and streamlined transactional environment for our European customers. This policy outlines our methods of payment and the measures implemented to handle your data with integrity.
1. Corporate Payment Identity
Our operations are registered and conducted in Singapore under ELSOON STATIONERY PTE. LIMITED (Registration No: 201827899M). To ensure clarity for our customers, please be advised that the billing descriptor on your financial statements will appear as: ELSOON STATIONERY.
2. Payment Processing
We utilise Stripe as our primary payment service provider. Stripe is an industry-standard infrastructure that facilitates the secure processing of transactions.
- Seamless Integration: Customers are not required to hold or log in to a third-party account to complete a purchase. Transactions are completed directly through our secure checkout portal.
- Risk Oversight: Our payment service provider performs routine assessments and monitors for irregular transaction patterns to facilitate the integrity of the payment ecosystem.
3. Accepted Payment Methods
We support a comprehensive range of payment options to accommodate our customers, including:
- Credit & Debit Cards: Visa, Mastercard, and American Express.
- Digital Wallets: Apple Pay and Google Pay.
- Regional Solutions: Various recognised electronic wallets available at the point of checkout.
4. Data Privacy & Consent
In strict accordance with Singaporean regulations and European data protection standards (GDPR), we prioritise the privacy of your information:
- Consent-Based Cookies: Our website implements a managed Cookie interface. We only utilise non-essential cookies if you explicitly select the “Accept” option on our consent banner.
- Information Usage: All data collected is handled as outlined in our comprehensive Privacy Policy.
5. Order Fulfilment
Upon the successful completion of your transaction, your order will enter the processing stage. The timeframe for dispatch and subsequent delivery is managed according to our established Shipping Policy.
6. Customer Enquiries
Should you have any questions regarding a transaction or require assistance with your payment, please contact our administrative team at organizer@cubiclecase.com. We aim to provide a detailed response to all enquiries within 24 to 48 working hours.
