This Privacy Policy describes how ELSOON STATIONERY PTE. LIMITED (the “Company”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.
By utilising our services, you acknowledge the practices described herein. We are committed to managing your data with professional integrity and in full accordance with the laws of Singapore and the European Union.
1. Data Controller
The data controller responsible for your personal information is:
- Company Name: ELSOON STATIONERY PTE. LIMITED
- Registration Number: 201827899M
- Registered Address: 152 Beach Rd, Singapore 189721
- Email: organizer@cubiclecase.com
2. Information We Collect
We collect information necessary to facilitate the sale and delivery of our organisational products. This includes:
- Identity Data: Name and title.
- Contact Data: Billing address, delivery address, email address, and telephone numbers.
- Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
3. Payment Processing via Stripe
To ensure a professional and reliable checkout experience, we utilise Stripe as our primary payment processing partner.
When you perform a transaction on our website, your payment information is provided directly to Stripe, Inc. and its affiliates. Their use of your personal information is governed by their own Privacy Policy. We do not store or have access to your full credit card or debit card details. Stripe adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council to assist in the secure handling of transaction information.
4. Purpose of Processing
We process your data to:
- Fulfil your orders and manage deliveries to your designated address in Europe.
- Communicate with you regarding your enquiries or order status.
- Comply with legal and tax obligations relevant to our operations in Singapore and Europe.
5. Data Retention
We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- Transaction Records: In accordance with Singaporean tax law and European VAT regulations, we retain records of sales and financial transactions for a period of 7 years.
- General Enquiries: Correspondence not resulting in a transaction is typically retained for 24 months following the final interaction.
6. Data Transfers
As a Singapore-based entity serving European customers, your data may be transferred and stored outside of the European Economic Area (EEA). We implement standard contractual clauses and appropriate organisational measures to ensure your data remains protected under the standards required by the GDPR and PDPA.
7. Your Legal Rights
Under relevant data protection laws, you have rights including:
- Access: The right to request copies of your personal data.
- Rectification: The right to request that we correct any information you believe is inaccurate.
- Erasure: The right to request that we erase your personal data, under certain conditions.
- Object to Processing: The right to object to our processing of your personal data.
8. Operational Security
We employ standard industry protocols to protect your information during transmission and storage. While we take diligent steps to mitigate risks, please be advised that no method of electronic transmission or storage is entirely immune to external interference; therefore, we cannot state that data is absolutely immune from all possible risks.
9. Contact Information
For any questions regarding this policy or to exercise your data rights, please contact our administrative office:
ELSOON STATIONERY PTE. LIMITED 152 Beach Rd, Singapore 189721 Telephone: +65 60116716 Email: organizer@cubiclecase.com
